The changing colour of the fall leaves has also brought about a change in tone with Ottawa’s political decision makers. As the October 2015 fixed election date quickly approaches, Members of Parliament are ditching the comfort zone offered by a… Read More ›
Month: October 2014
The Loonie’s Decline: Here to Stay?
The loonie has fallen below 89 cents, a sharp decline for a currency that was stubbornly stuck around parity for almost three years. Is this a temporary tumble or is the loonie going south for a prolonged period of time?… Read More ›
What Business Do’s and Don’ts Have Impacted Your Success?
Small- and medium-sized businesses account for 99.9% of all Canadian companies and employ more than 60% of private sector workers. You are the engine of our economy, and your success is vital to Canada’s prosperity. For the past 35 years,… Read More ›
The Five Dimensions of Service Excellence
Organizations today are interested in providing top quality customer service to clients. Over 20 billion customer satisfaction surveys are conducted on an annual basis around the world in an attempt to understand what customers want from their experience and how… Read More ›
When Sustainability and Business Come Together, Everybody Wins
Earlier this year the City of Ottawa adopted its Air Quality and Climate Change Management Plan, demonstrating how the City is taking action to reduce GHG emissions. At the same time, the Ottawa Centre Eco-District continues to gain momentum, engaging… Read More ›