You’ve probably heard the expression “people are too quick to hire and too slow to fire …” but in practice, most hiring remains way too quick. Given what’s at stake this is very unfortunate. This does, however, provide an opportunity… Read More ›
Human Resources
Congratulations to the 2016 Employees’ Choice Award Winners!
The Employees’ Choice Awards (ECA) program honours organizations within Canada’s National Capital Region that recognize employees as their greatest asset. The selection, recognition and awarding of the Employees’ Choice Awards allows organizations to demonstrate why they are an ideal place… Read More ›
How to Boost Your Employee Engagement through Behaviour and Technology
So many organizations have yet to catch up and adopt modern web technology practices internally. We’ve all seen the power of social media, social networking, and user-generated content on the Internet, but how many organizations can say they are leveraging… Read More ›
Top Businesses Recognized at Best Ottawa Business Awards
More than 600 guests which included VIPs, local celebrities and top business leaders gathered at the Shaw Centre to honour Ottawa’s top businesses and the people behind them at the 22nd edition of the Best Ottawa Business Awards (The BOBs)…. Read More ›
Download Your Copy of the Ottawa Business Growth Survey Report
Download your copy of the Ottawa Business Growth Survey Report here 50 per cent of businesses say their sector will improve over the next six months 42 per cent of business indicate they plan to hire new employees in… Read More ›
The Road To (Leadership) Hell Is Paved With Good Intentions
The art of leadership is a demanding challenge. It requires creating a highly engaged and purpose-filled team that shares a common understanding of what is expected and desired. Ideally, it is about exceeding expectations and having fun while doing it…. Read More ›
The Five Dimensions of Service Excellence
Organizations today are interested in providing top quality customer service to clients. Over 20 billion customer satisfaction surveys are conducted on an annual basis around the world in an attempt to understand what customers want from their experience and how… Read More ›
The Essential Elements of Workplace Values and Ethics
No matter how big or small your company is, values and ethics are important in the workplace to: • Promote positive personal and interpersonal behaviours • Uphold fundamental responsibilities and accountabilities; and • Continuously improve and enhance upon excellence and… Read More ›
Helping Employees Thrive
Gallup annually surveys nearly 150,000 employees across North America to measure how engaged they are with their jobs. Unfortunately, over half of those surveyed admit to being disengaged at work and almost twenty percent are actively working against what the… Read More ›
Managing Millennials: Three Tips to Working with Emerging Employees
Millennials, Millennials, Millennials. You can’t go anywhere these days without someone talking about this group of young people. I am frequently asked how to engage, reach, and sell to this massive demographic group. Often, I’m also asked how to work… Read More ›
